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Shipping Policy

Shipping Policy

Effective Date: [5-02-2024]

Thank you for choosing and the Machine Yantra mobile application ("Service") provided by MachineYantra Inc. ("MachineYantra," "we," "us," or "our"). This Shipping Policy outlines the terms and conditions regarding the shipping of orders placed through our Service.

1. Free Shipping:

a. Free Shipping Threshold: We offer free standard shipping on orders with a total value of 500 Indian Rupees (INR) or more. This offer applies to orders shipped within the designated delivery areas.

b. Exclusions: Free shipping may not apply to certain oversized or heavy items, such as machinery and other large products. Please refer to the product description or contact our customer support team for more information.

2. Shipping Methods and Timeframes:

a. Standard Shipping: Orders that qualify for free shipping or those below the free shipping threshold will be shipped via standard shipping methods. Delivery times may vary depending on the destination and other factors but typically range from 3 to 7 business days.

b. Expedited Shipping: We offer expedited shipping options for customers who require faster delivery. Additional fees may apply for expedited shipping services, and delivery times will vary based on the selected shipping method and destination.

3. Shipping Restrictions:

a. Delivery Areas:

We currently ship orders to addresses within India only. We do not ship to international destinations.

b. Restricted Items:

Certain items, such as hazardous materials or products prohibited for shipment by law, may not be eligible for shipping. We reserve the right to refuse shipping of any items that pose a risk to safety or violate legal regulations.

4. Oversized and Heavy Items:

a. Custom Shipping

Solutions: For oversized or heavy items, such as machinery and other large products, we offer custom shipping solutions tailored to meet the specific requirements of the customer. Please contact our customer support team for assistance with shipping arrangements for such items.

b. Shipping Costs

: Shipping costs for oversized or heavy items will be calculated based on factors such as size, weight, and delivery location. Our customer support team will provide you with a shipping quote and assist you in arranging delivery.

5. Order Tracking:

a. **Tracking Information:** Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery through our designated carrier's website.

b. **Updates:** We strive to provide accurate and timely updates on the status of your order throughout the shipping process. However, please note that delivery times may be subject to delays beyond our control, such as inclement weather or carrier issues.

6. Contact Us

If you have any questions or concerns about our Shipping Policy or the shipping of your order, please contact our customer support team at [[email protected]]. & 8860007374 or 18003097577 We are here to assist you and ensure a smooth shipping experience.

Thank you for shopping with and Machine Yantra App.